Effective Date: Aug 08m 2025
Last Updated: Aug 08m 2025
Propbuzz Dubai values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit propbuzzdubai.com or interact with us via our services. This policy is governed by the laws of Dubai, United Arab Emirates.
1. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- IP address
- Location data (approximate or precise, depending on your device settings)
- Voice recordings (from calls with our team)
2. How We Collect Information
We collect information directly from you when you:
- Submit forms on our website
- Call our business lines (calls may be recorded for quality and training purposes)
We also collect certain information automatically through cookies, tracking scripts, and analytics tools (see Section 7 – Cookies & Tracking).
3. Purpose of Collection
We use your information for:
- Marketing and promotional communications
- Sales follow-up and customer relationship management
- Analyzing website traffic and user interactions to improve our services
4. Legal Basis for Processing (GDPR & International Visitors)
If you are located in the European Economic Area (EEA), our legal basis for collecting and processing your data includes:
- Consent (when you submit forms or agree to cookies)
- Legitimate Interests (marketing and sales activities relevant to your inquiries)
5. Third-Party Services & Data Sharing
We may share your data with trusted service providers to help us operate and improve our services, including:
- Google Analytics (website traffic analytics)
- CallRail or similar call tracking software
These providers process data on our behalf and in accordance with this Privacy Policy.
We do not sell your personal information to third parties.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Marketing contacts: Retained until you opt-out or request deletion
- Call recordings: Retained for up to [insert duration, e.g., 6–12 months] unless legally required to keep longer
7. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Analyze website usage (via Google Analytics)
- Measure marketing performance
- Track calls and form submissions
You can control or disable cookies through your browser settings.
8. International Data Transfers
Your information may be processed and stored outside your country of residence, including on servers in India and other jurisdictions. We take steps to ensure adequate protection of your data when transferred internationally.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion
- Object to processing for marketing purposes
- Withdraw consent at any time (where consent is the basis for processing)
To exercise these rights, contact us at brij@propbuzzdubai.com.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect data from them.
11. Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date.
13. Contact Us
For questions or concerns regarding this Privacy Policy, contact:
Propbuzz
Business Bay, Dubai
Email: brij@propbuzzdubai.com
Website: https://propbuzzdubai.com